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How to lodge your application
Most applications must be lodged in person at your nearest Australian Passport Office. However, some clients are eligible to lodge by mail if they are renewing their passport. Please check the table below to see if you qualify for a mail application.
| First child passport |
Must lodge in person - one parent or person with parental responsibility for the child must lodge in person. The child is not required to attend the interview. It does not matter if the lodging parent is Australian or non-Australian.
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| First adult passport |
Must lodge in person - this applies even if you previously held a passport as a child.
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| Child renewal |
Lodge by mail or in person – if you are renewing a passport for a child who is still under 18 years of age, and that passport had an original validity of two years or more, you may lodge either by mail or in person.
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| Adult renewal |
Lodge by mail or in person - If you are renewing a passport that was issued after 20/08/1986 with an original validity of two or more years, you may lodge either by post or in person. It does not matter if your passport is expired.
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| Replacement of passport issued before 20/08/86 |
Must lodge in person.
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| Replacement of lost, stolen or seriously damaged passport |
Must lodge in person.
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| Replacement of emergency passport or other limited validity document |
Must lodge in person.
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| First passport since obtaining or resuming Australian citizenship. |
Must lodge in person.
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